Frequently Asked Questions
Carolina Auto Auction, Inc.
140 Webb Road
Williamston, SC 29697
PO Box 5677
Anderson, SC 29623-5677
Phone:  (864) 231-7000
Fax:  (864) 231-7900
info@carolinaautoauction.com

Business Hours (Eastern Time)
Monday - 8:45 to 5:00
Tuesday - 9:00 to 5:00
Wednesday - 8:00 to 5:00
Thursday - 9:00 to 5:00
Friday - 8:45 to 3:00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     
What is the Auction Pipeline?
The Auction Pipeline is a source of concise auction sale information from not only Carolina Auto Auction, but several other member auctions.  The Auction Pipeline has auction inventory reports, sale lists, market reports, presale and post sale results, no sale lists, vehicle search engines, notification features, and much more!  When registered, car dealers and auction institutional consignors have access to all data on the Pipeline.  Non-dealers have limited access to public information.

How do I get on the Auction Pipeline?
Registration is quick and easy, especially if you have an Auction Access number.  Merely follow the easy registration process when you first log in.  If you have trouble registering or do not have an Auction Access number, please contact our Marketing Department at (864) 231-7000. 

Who can participate in Carolina Auto Auction sales?
Carolina Auto Auction is a dealer only auction.  We do not conduct any public auctions. 

Can I use my Auction ACCESS® card at Carolina Auto Auction?
Yes you can!  Carolina Auto Auction takes full advantage of the Auction ACCESS® system to make it easy for dealers to register, attend the auction, and buy vehicles without the need for time-consuming registration processes or additional ID cards.  See any Carolina dealer registration representative to activate your ACCESS® card for sale-day check-in, purchasing vehicles in the lanes, and for attaining information from our Dealer Kiosk centers.

What is ServNet?
The ServNet Auction Group is a collection of 23 independently-owned auctions who have banded together to bring products and services such as the Auction Pipeline to the car dealer.  The owners of each ServNet Auction are actively involved in their sales.  Each auction must meet a high standard in quality of facilities and services.  ServNet Auctions are located across America.  Carolina Auto Auction is proud to be a ServNet member!

How can I get weekly email notifications of upcoming sales & special events at Carolina Auto Auction?
The easiest and most efficient way is to sign up for the Auction Pipeline and set your user preferences to send you an e-mail when sales or vehicles you are interested in are available for sale.  You can also contact our Marketing Department to request specific lists.

How can I get email sent to my wireless phone?
Most cell phones now have text messaging capability.  Notifications of timely events at Carolina Auto Auction such as vehicle arrivals can be sent directly to your cell phone.  Each cellular provider uses a suffix to your cell number as your assigned email address.  For example:  8005551234@sprintpcs.com.

Wireless Provider Suffix
Cingular:  @mobile.mycingular.com
Sprint:  @sprintpcs.com
Qwest:  @qwestp.com
T-Mobile:  @tmomail.net
Verizon:  @vtext.com